LBS charging more than MSRP for parts?
So, I've been going to a new shop lately that's convenient. Over the weekend, a stick jumped up into my sram nx rear derailleur and basically destroyed it. the top pulley flew off, cage twisted. I took the bike to this new shop and was quoted replacement prices over msrp. e.g. $115 for an SX derailleur they had on hand, where MSRP is $85. $150 to order a GX derailleur, which msrp is $125. Plus labor to install, which is fine. Any thoughts on this? Is this done normally? Note that I'm not trying to order parts online below msrp and have them install. I can do the work myself, but have been trying to use professionals more lately, because I admit I suck at wrenching. Thoughts? thanks
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Seems like a non-issue to me. The "S" stands for "Suggested". You asked, they told you. That's their business model, which is their choice. They are free to charge whatever they want to for anything they have put in their inventory. You have choices, too. How much is it at the shop down the street?
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Support your LBS - no matter what!
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You should check the derailleur hanger for bent while you are at it.
Don't have to tool to do this? $80.00 |
I would show the what I found and ask if they could come to someplace in the middle. If not I would probably still buy the part. It is tough running a brick and mortar store these days.
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Originally Posted by Thomas15
(Post 21468268)
You should check the derailleur hanger for bent while you are at it.
Don't have to tool to do this? $80.00 |
Originally Posted by HerrKaLeun
(Post 21468263)
Support your LBS - no matter what!
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Originally Posted by Gmile
(Post 21468230)
I took the bike to this new shop and was quoted replacement prices over msrp. e.g. $115 for an SX derailleur they had on hand, where MSRP is $85.
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I'd don't know what the profit margins for a LBS would be. I do know that bikeparts.com can get it cheaper buying a whole pallet than an LBS can buy just a few.
Sadly I don't go to bike shops much. A new bike only so many years. I do my own repairs and I'm real picky in my parts and accessories. Chances they don't have in stock and I can order myself. |
I have an lbs that does this, higher than MSRP prices. Like $60+ for an 11 speed chain (ultegra)
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Originally Posted by asgelle
(Post 21468543)
Where do you get $85 as MSRP? That's the price I see at discount mail order sources. There's good chance the shop's wholesale cost is over $85.
https://cimg8.ibsrv.net/gimg/bikefor...36bd5b9330.jpg |
Originally Posted by asgelle
(Post 21468543)
Where do you get $85 as MSRP? That's the price I see at discount mail order sources. There's good chance the shop's wholesale cost is over $85.
If it were $90-95, I would be fine, but a $30 markup is quite a hike. However, your choices are buy at their price, or find a new shop. I'd pick the latter. Well, I'd actually pick buying it online and replacing it myself, but that's another discussion. |
MSRP just might really be $115.
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Yeah, the bike shop is a major rip-off. They don't have to pay rent or a mortgage, they don't have to finance their inventory they don't have to pay employees. In fact, they should charge 1/2 of the internet price because you deserve it! You re so entitled! He should be begging you to have the privilege to work for you for free! No maybe, he should pay you to let him work on his bike!
Cheapness is very ugly. Especially against people that are a shoestring budget, that are working for the love of bicycles, and not the money. Learn how to wrench if you don't like it. |
Originally Posted by jefnvk
(Post 21468772)
Every online shop has it right at $85, including Jenson and Tree Fort, so I suspect it is pretty close. EDIT: oops Sy Reene got to it before me!
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Originally Posted by Sy Reene
(Post 21468762)
When everyone in google shopping returns the exact same price, and a good number of these are also LBSs (to people who live in their neighborhoods), it's a pretty darn good indicator that this is the manufacturer desired price.
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Originally Posted by asgelle
(Post 21468806)
You don't understand MSRP or how bike parts distribution works.
Ben |
Does SRAM publish MSRP? I couldn't find it.
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Buy it from Ben's and support my local guys.
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Originally Posted by Gmile
(Post 21468230)
So, I've been going to a new shop lately that's convenient. Over the weekend, a stick jumped up into my sram nx rear derailleur and basically destroyed it.
the top pulley flew off, cage twisted. I took the bike to this new shop and was quoted replacement prices over msrp. e.g. $115 for an SX derailleur they had on hand, where MSRP is $85. $150 to order a GX derailleur, which msrp is $125. Plus labor to install, which is fine. Any thoughts on this? Is this done normally? Note that I'm not trying to order parts online below msrp and have them install. I can do the work myself, but have been trying to use professionals more lately, because I admit I suck at wrenching. Thoughts? thanks |
Originally Posted by dedhed
(Post 21468937)
Buy it from Ben's and support my local guys.
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Originally Posted by JustinOldPhart
(Post 21468256)
Seems like a non-issue to me. The "S" stands for "Suggested". You asked, they told you. That's their business model, which is their choice. They are free to charge whatever they want to for anything they have put in their inventory. You have choices, too. How much is it at the shop down the street?
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New shop, right? Sounds like they don’t have their supply chain figured out and are getting their parts in at near-retail instead of wholesale.
I get that you have a markup, but they do seem pretty high. It’s almost as bad as German car parts, lol. |
No other business has to pay high rent or pay employees, just local bike shops lol Seriously, if they provide use and value to you then great, otherwise don't bother with them. I don't bother with mine but not so much because they are expensive but they just suck and don't really provide anything useful.
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Originally Posted by indyfabz
(Post 21468957)
This. Anything else is just for the sake of arguing/bashing, which is what BF is good for.
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