Danjohnsonson |
10-21-20 06:32 PM |
Shout Out to State Bicycles
Bought one of their core line recently, and added on the rechargeable light set they offer. The rear light was loose on the mount and popped off about a minute after I put it on, and the screw was stripped and part of the mount was broken. I emailed their customer service asking to exchange it and I got an email the next day confirming my order of a rear tail light for $0, and a couple minutes afterwards got another email apologizing for the inconvenience. Didn't even have to send back the broken mount and light. I know it's a pretty small thing but it was nice to have such good customer service.
|