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Search: Posts Made By: IBkatherine
Showing results 1 to 50 of 68
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Forum: Forum Suggestions & User Assistance
06-03-24, 11:23 AM
Replies: 1
Views: 156
Posted By IBkatherine

How strange, the 'add album' button is working...

How strange, the 'add album' button is working fine for me. Please clear the cache and cookies for the site and try again.
Forum: Forum Suggestions & User Assistance
05-20-24, 09:38 AM
Replies: 5
Views: 212
Posted By IBkatherine

The like button should always be there. Like most...

The like button should always be there. Like most things, clearing cache and cookies should be the ticket to fixing it. Since it seemingly is only happening in one case, it's hard to note if it is a...
Forum: Forum Suggestions & User Assistance
05-16-24, 10:02 AM
Replies: 9
Views: 418
Posted By IBkatherine

Unfortunately the only thing we can recommend...

Unfortunately the only thing we can recommend doing for you to avoid losing a draft is to type it up in a separate text editor. You can also try to clear your cache and cookies for the site- it may...
Forum: Forum Suggestions & User Assistance
05-13-24, 05:32 PM
Replies: 9
Views: 418
Posted By IBkatherine

Please try to clear your cache and cookies for...

Please try to clear your cache and cookies for the site, and see if it continues to log you out. It definitely shouldn't log you out that quickly or at all for that matter.
Forum: Forum Suggestions & User Assistance
05-09-24, 12:32 PM
Replies: 5
Views: 619
Posted By IBkatherine

Posting photos via link is not the recommended...

Posting photos via link is not the recommended way to post photos. Because you are taking the photos from an external site, it is not typically an issue that resides within BikeForums itself. Tech...
Forum: Forum Suggestions & User Assistance
05-09-24, 12:28 PM
Replies: 3
Views: 226
Posted By IBkatherine

If you are still unable to post images, please...

If you are still unable to post images, please clear the cache and cookies for the site. You should have access since you have 11 posts.
Forum: Forum Suggestions & User Assistance
05-02-24, 05:10 PM
Replies: 3
Views: 224
Posted By IBkatherine

Hi, this was brought to our attention at the end...

Hi, this was brought to our attention at the end of March of this year. It was investigated by our tech team and they found that it is an external issue on Facebook's side, so there is not really a...
Forum: Forum Suggestions & User Assistance
04-23-24, 11:12 AM
Replies: 5
Views: 619
Posted By IBkatherine

Hi, my suggestion is to post pictures as files...

Hi, my suggestion is to post pictures as files rather than to post from a Flickr link. Posting from a link sometimes creates external issues that tech cannot replicate all of the time.
Forum: Folding Bikes
03-27-24, 12:43 PM
Replies: 18
Views: 935
Posted By IBkatherine

Here is the link to the photos:...

Here is the link to the photos: https://www.bikeforums.net/g/picture/33161964
Forum: Forum Suggestions & User Assistance
03-26-24, 03:54 PM
Replies: 9
Views: 542
Posted By IBkatherine

Can you link to what you are talking about? I'm...

Can you link to what you are talking about? I'm not sure if i'm aware of what you're referring to
Forum: Forum Suggestions & User Assistance
02-20-24, 11:06 AM
Replies: 1
Views: 433
Posted By IBkatherine

Are you having trouble deleting your signature?...

Are you having trouble deleting your signature? To edit your signature, go to user control panel, and then scroll until you find 'edit signature'. If you are only using an iPad, try to switch the...
Forum: Forum Suggestions & User Assistance
01-08-24, 12:24 PM
Replies: 13
Views: 966
Posted By IBkatherine

It's definitely a strange situation. It is most...

It's definitely a strange situation. It is most likely an issue of the payment not getting processed quick enough- either from our site, PayPal, or the user's bank. Those that were having the issue...
Forum: Forum Suggestions & User Assistance
01-08-24, 11:20 AM
Replies: 13
Views: 966
Posted By IBkatherine

It is not normal for it to take a few days. It...

It is not normal for it to take a few days. It should kick in immediately. What is indicating that it isn't kicking in?
Forum: Forum Suggestions & User Assistance
01-08-24, 11:18 AM
Replies: 2
Views: 407
Posted By IBkatherine

To add- if you were charged twice, you are able...

To add- if you were charged twice, you are able to cancel and request a refund via your transactions in PayPal.
Forum: Forum Suggestions & User Assistance
01-05-24, 11:00 AM
Replies: 13
Views: 966
Posted By IBkatherine

For the most part, tech issues can be sorted...

For the most part, tech issues can be sorted here. The contact us button is there for users to contact admin directly if their issue is more personal- such as for membership questions where I need to...
Forum: Forum Suggestions & User Assistance
01-04-24, 04:19 PM
Replies: 13
Views: 966
Posted By IBkatherine

Please use the contact us button at the bottom of...

Please use the contact us button at the bottom of the page. That will send me an email where I can help you out.
Forum: Forum Suggestions & User Assistance
12-05-23, 10:52 AM
Replies: 15
Views: 928
Posted By IBkatherine

If infinite scroll was enabled, that might be why...

If infinite scroll was enabled, that might be why it was creating a problem for you. As for testing it, I'm not sure how else you can test it other than continuing as you were and checking in another...
Forum: Forum Suggestions & User Assistance
12-04-23, 02:37 PM
Replies: 15
Views: 928
Posted By IBkatherine

Steve_sr do you have infinite scroll enabled? You...

Steve_sr do you have infinite scroll enabled? You can find this setting under 'edit user profile' and then go to edit options and scroll down until you find the thread section. If it is enabled,...
Forum: Forum Suggestions & User Assistance
12-04-23, 10:57 AM
Replies: 15
Views: 928
Posted By IBkatherine

Are you keeping this window open for a lengthy...

Are you keeping this window open for a lengthy amount of time? I understand the token is expiring and the software wants you to go back to page 1, but what happens when you exit out of the thread all...
Forum: Forum Suggestions & User Assistance
11-06-23, 02:12 PM
Replies: 15
Views: 928
Posted By IBkatherine

In your screenshot, it is a profile URL- does...

In your screenshot, it is a profile URL- does this happen on threads or only on profiles? Can you post more screenshots of that error when you try to visit a thread in a tab that you've had open for...
Forum: Forum Suggestions & User Assistance
11-06-23, 10:38 AM
Replies: 15
Views: 928
Posted By IBkatherine

Are you getting logged out in between sessions?...

Are you getting logged out in between sessions? You can try to bookmark specific threads you like on your browser toolbar instead- that way you won't have to leave the tab open.
Forum: Forum Suggestions & User Assistance
09-26-23, 12:30 PM
Replies: 10
Views: 917
Posted By IBkatherine

Advanced search with 2 parameters is fixed now

Advanced search with 2 parameters is fixed now
Forum: Forum Suggestions & User Assistance
09-15-23, 11:15 AM
Replies: 2
Views: 447
Posted By IBkatherine

Hi. Please see a few threads down, tech is still...

Hi. Please see a few threads down, tech is still working on a fix.
Forum: Forum Suggestions & User Assistance
09-12-23, 09:52 AM
Replies: 3
Views: 533
Posted By IBkatherine

I just emailed you!

I just emailed you!
Forum: Forum Suggestions & User Assistance
09-07-23, 11:31 AM
Replies: 10
Views: 917
Posted By IBkatherine

Oh I see, I tried that too and it did not work...

Oh I see, I tried that too and it did not work for me either. I just let tech know about this and I'll update here once I hear back from them.
Forum: Forum Suggestions & User Assistance
09-05-23, 02:35 PM
Replies: 6
Views: 634
Posted By IBkatherine

Ah sorry, I misunderstood the functions of the...

Ah sorry, I misunderstood the functions of the gallery. Turns out, the recent's page issue is across multiple other IB sites. Tech now knows about that too.
Forum: Forum Suggestions & User Assistance
09-05-23, 09:32 AM
Replies: 6
Views: 634
Posted By IBkatherine

As for the recent tab, with my understanding it...

As for the recent tab, with my understanding it should only show only the most recent x amount of photos, once you click page 2- it will go to the trending page.
Forum: Forum Suggestions & User Assistance
09-05-23, 09:31 AM
Replies: 6
Views: 634
Posted By IBkatherine

I'm going to let tech know- it's not working for...

I'm going to let tech know- it's not working for me too.
Forum: Forum Suggestions & User Assistance
09-05-23, 09:28 AM
Replies: 10
Views: 917
Posted By IBkatherine

Both the regular search for posts, and advanced...

Both the regular search for posts, and advanced search are working for me today. Let me know if it works for you or not.
Forum: Forum Suggestions & User Assistance
08-28-23, 01:31 PM
Replies: 13
Views: 1,129
Posted By IBkatherine

There's reports of this on some of our other...

There's reports of this on some of our other sites as well. It has been reported to tech, and I will update here once I hear anything.
Forum: Forum Suggestions & User Assistance
08-25-23, 10:02 AM
Replies: 13
Views: 1,129
Posted By IBkatherine

Can you please try to clear the cache for the...

Can you please try to clear the cache for the site and see if that changes anything?
Forum: Forum Suggestions & User Assistance
08-11-23, 02:38 PM
Replies: 1
Views: 587
Posted By IBkatherine

Hi! Can you please use the contact us button at...

Hi! Can you please use the contact us button at the bottom of the page? It'll send me an email and then I can help you out further
Forum: Forum Suggestions & User Assistance
08-08-23, 12:42 PM
Replies: 38
Views: 1,902
Posted By IBkatherine

Tech just got back to me about this. Sorry for...

Tech just got back to me about this. Sorry for the delay. Is this problem still happening to you?
Forum: Forum Suggestions & User Assistance
07-10-23, 09:44 AM
Replies: 38
Views: 1,902
Posted By IBkatherine

I;m going to let tech know today.

I;m going to let tech know today.
Forum: Forum Suggestions & User Assistance
07-06-23, 03:35 PM
Replies: 38
Views: 1,902
Posted By IBkatherine

Please try to clear your cache for this site. I'm...

Please try to clear your cache for this site. I'm using the same browser and device and am not coming across this issue. Does it work in another browser?
Forum: Forum Suggestions & User Assistance
07-06-23, 09:09 AM
Replies: 38
Views: 1,902
Posted By IBkatherine

What device/browser are you using?

What device/browser are you using?
Forum: Forum Suggestions & User Assistance
06-27-23, 11:38 AM
Replies: 40
Views: 1,600
Posted By IBkatherine

Yeah, its just so hard to replicate because of...

Yeah, its just so hard to replicate because of how randomly is occurs. This has also been an issue on other IB sites, and we couldn't pinpoint why it happens
Forum: Forum Suggestions & User Assistance
06-27-23, 09:07 AM
Replies: 40
Views: 1,600
Posted By IBkatherine

strange... I wasn't able to replicate that on my...

strange... I wasn't able to replicate that on my firefox. Can you clear your cache for the site and then see what happens?
Forum: Forum Suggestions & User Assistance
06-27-23, 09:06 AM
Replies: 40
Views: 1,600
Posted By IBkatherine

It had to do with something called rocket loader....

It had to do with something called rocket loader. I'm not entirely sure what that was, but tech disabled it. As for the embedded videos, it's hard for us to pinpoint why some may show and why some...
Forum: Forum Suggestions & User Assistance
06-26-23, 04:28 PM
Replies: 6
Views: 562
Posted By IBkatherine

Can you try to post some photos again? It may be...

Can you try to post some photos again? It may be an issue that was related to all of the firefox issues people were experiencing. Tech turned something off to fix all of that, so I want to see if it...
Forum: Forum Suggestions & User Assistance
06-26-23, 02:09 PM
Replies: 6
Views: 623
Posted By IBkatherine

Firefox should be working now! Thanks for...

Firefox should be working now! Thanks for everyone's patience
Forum: Forum Suggestions & User Assistance
06-26-23, 02:09 PM
Replies: 40
Views: 1,600
Posted By IBkatherine

Firefox should be working now! Thanks for...

Firefox should be working now! Thanks for everyone's patience
Forum: Forum Suggestions & User Assistance
06-26-23, 09:06 AM
Replies: 40
Views: 1,600
Posted By IBkatherine

It should be fixed by the end of the day today. I...

It should be fixed by the end of the day today. I wasn't given a specific time, but i'll update if I hear anything about a time!
Forum: Forum Suggestions & User Assistance
06-26-23, 09:05 AM
Replies: 6
Views: 623
Posted By IBkatherine

Firefox issues should be fixed by the end of the...

Firefox issues should be fixed by the end of the day today
Forum: Forum Suggestions & User Assistance
06-26-23, 09:05 AM
Replies: 6
Views: 562
Posted By IBkatherine

What browser and device are you using?

What browser and device are you using?
Forum: Forum Suggestions & User Assistance
06-23-23, 03:25 PM
Replies: 40
Views: 1,600
Posted By IBkatherine

It was directed towards those that may not have...

It was directed towards those that may not have tried any of what you just said. In that case, it should be fixed on Monday when the tech team puts the fix out.
Forum: Forum Suggestions & User Assistance
06-23-23, 09:51 AM
Replies: 40
Views: 1,600
Posted By IBkatherine

There were similar reports of these issues on one...

There were similar reports of these issues on one of other sites. The user there fixed their problem by clearing all the data stored. A possible fix for the issues would be clearing your computer of...
Forum: Forum Suggestions & User Assistance
06-22-23, 04:04 PM
Replies: 40
Views: 1,600
Posted By IBkatherine

The quick reply will be fixed on Monday. Our tech...

The quick reply will be fixed on Monday. Our tech team has come to a conclusion of why it is happening but is going to delay the fix until Monday so that nothing bigger will break over the weekend....
Forum: Forum Suggestions & User Assistance
06-22-23, 04:03 PM
Replies: 12
Views: 752
Posted By IBkatherine

Hi everyone, our tech team is working on it and...

Hi everyone, our tech team is working on it and have come to a conclusion of why this is happening. They are going to wait until Monday to do anything though, so that way we can avoid anything bigger...
Forum: Forum Suggestions & User Assistance
06-22-23, 09:39 AM
Replies: 40
Views: 1,600
Posted By IBkatherine

Good to know. There's another case of it...

Good to know. There's another case of it happening on Safari so I will let the tech team know it was reproducible.
Do you usually accept the cookies on the site?
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