Hi,
I ordered some stuff that they shipped on 12/9. On 12/20 I had not received it so I sent an email. On 12/21 they responded by saying that:
There are reported delays to the US due to some changes in the airmail service after the U.S. Department of Homeland Security imposed some restrictions. Please also be aware that the postal services are very busy at this time of year and so mail is taking a little longer to be delivered.
As of today, I am still waiting. I will probably send another email tomorrow.
I have ordered from PBK many times. I have generally been amazed that the orders show up in California in 3-7 calendar days. The longest I have ever waited has been about 2 weeks. I hope Homeland Security is enjoying my Campagnolo cassette.
