Wallingford Bicycle Parts - great service, and best return policy on Brooks saddles- "We guarantee you will be satisfied with your new leather saddle by giving a
SIX-MONTH UNCONDITIONAL GUARANTEE on all new saddles from Brooks and Berthoud." Truly nice folks too.
Tree Fort Bikes - have made several orders here, great service, fast, responsive phone support for tech questions.
REI- Prices are competitive, and a replacement/return policy that takes ALL the worry out of buying.
SARIS- Have had several items on my Bones 3 replaced gratis, without asking for free.
Topeak- same deal from Topeak- inquired about replacement parts (vibrated off) for my Morph pump, free replacements showed up in the mail.