Originally Posted by
FastJake
*Sigh* this is why I don't work in customer service. You asked if it was normal. I'm sure I have rims that are as bad or worse than that, though they might not say Dura Ace on them. Once you mount a tire and put it on the bike you will never even see it.
If you are this bothered by cosmetic imperfections I suggest you buy things you can inspect in person first. I like Peter White's ordering policy on cosmetics (scroll to the bottom)
Ordering from Peter White Cycles
Mounting a tire is my concern... I have real concerns with it not holding a clincher properly. I need to have 100% confidence in these wheels.
This is beyond cosmetics. The front wheel is defective from the factory. Peter White would agree.