Originally Posted by
Lemond1985
Are you using your card or theirs? Mine did not come with a card, and I found out that if you don't use one of the "high speed" type mini SD cards, you can have problems. I used the card out of my phone and had problems until I replaced it.
Could be your card is not high speed, or not compatible, or damaged.
I bought a new one from their recommended list (not their branded one), and their support guy said it's fine. It's brand new so I'd be surprised if it was damaged, and I can read it fine in the PC directly with an adapter (i.e. not in the cam).