Originally Posted by Rider_1

It's a two way street. I don't like when I go into a store just to browse and see how their prices compare to other stores, and some salesperson glues themselves to me and won't let go, even when I tell them straight away that I am not buying at the moment. I understand that good customer service is to acknowledge the customer and see if they need or want any assistance, but when they say no, beat it. This is the main reason that I use online instead of in person, because almost every LBS seems disadainful of anyone whom they feel isn't going to buy something on the spot. It reeks of desperation. Just don't waste all that time on them. Let them come in, see if they need help, and proceed accordingly.

The worst experience was when my GF was looking for her first road bike, and we made it very clear, immediately, that she was just starting the process of learning about bikes, prices, and what was available. She was not buying on the spot, and we were upfront about it, yet the guy wouldn't leave us alone. No matter how we deflected, he was relentless, and the longer it went, the more his attitude changed. By the time we were moving to leave, he was borderline aggressive/rude. I assume that his business wasn't doing well but man, it turned us off. It was a large city with plenty of options so he completely lost us as potential future customers, even though he was very close and convenient.