Hi
I got a bike 6 weeks ago thru the cycle to work scheme but it did not fit me. I was advised to get a M size bike with the seat tube shorten, but the cross bar is a bit high and not easy to get on/off or when I need to stop and wait at traffic light. I am a newbie so didn't know much about bike then.
Could I exchange it somewhere? Would they exchange it for me? I read the receipt it said it only allow exchange for brand new and I have ridden on it.
Jac