I have had more than a few people come over to have thier bikes given a once over after purchasing from Bikes Direct. All were satisfied and got a fair deal. It would appear that no mater who you buy a bike from you are going to need it worked over. Often bike dealers do not make it a comfortable procedure. Smaller bike shops are so stressed with trying to make ends meet they find it hard to commit the time needed to tune a new bike up. It's all part of whats going on in the bicycle industry.
The last Bike Shop I was in was huge. It had everything there, shoes, clothing, computers, helmets, lights and assistants. There was also a fair lineup of brand new bicycles of varying types to consider ordering for future delivery. There was a small kiosk of common parts and tools. Everything was supported with a nice friendly staff sitting at desks to negotiate your purchase and financing. WOW... It was like a high end car dealership...
I was very uncomfortable. I guess I am more of a used car lot guy... and yes I am that shade tree mechanic...
Warranties? We don't need no stinking warranties... Ha
Anyway I do say, welcome to the forum, and looking forward to updates on your new bicycle and it's ride... Fun Fun FUN
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Last edited by zandoval; 12-29-21 at 11:58 PM.