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Old 01-10-23, 03:29 PM
  #4  
redcon1
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Join Date: Aug 2008
Location: South Central PA
Posts: 549

Bikes: Focus Arriba, Specialized Roubaix Expert, Bianchi Impulso Allroad

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My Kickr Core went from running fine one day, to a murmuring/humming sound the next, to a louder warble the next, to an all-out screeching/bearing sound and bad vibration... all within 4 days.
I opened a support ticket, uploaded a video of the problem, a picture of my SN, and proof of purchase. I received an email confirmation the next day that they had received my support ticket and attachments.

That was a whole week ago and I've heard nothing since. Does the OP or anyone else have a recent experience about how quickly Wahoo will respond?
In the meantime, my Core sits and I've had to use a borrowed dumb trainer. Frustrating.
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