Originally Posted by
thisnameisok
yes and unfortunately if you mess it up, you have to replace the whole thing !
"You'll need a new wheel." There's one place in this city that is renowned for IGH service, they can fix them, but probably not if serious corrosion or surface galling. Aaron's Bike Repair, the following is from their website. Notably, they also say they no longer service Rohloff, as the company will no longer send them seals and other parts, so I can't say if the following applies to those:
In the pictures on our various IGH pages you can see how we lubricate hubs. The gear teeth and ball bearings get a load of CRC Sta-Lube Blue Boat Trailer Wheel Bearing Grease (product code SL3125). The roller bearings, pawls and the rest of the parts get coated in Phil Wood Tenacious Oil. The grease on the bearings helps keep the oil inside. It also acts as a barrier to water intrusion by filling all the spaces. Do not use heavy grease on the rollers or the hub may slip. Cold climate users may want to use only oil or a lighter grease with a low operating temperature such as Buzzy's Slick Honey or Dumonde Tech Freehub Grease. We have had reports of success using Lucas Heavy Duty 80W-90 Gear Oil (It is good down to -36 degrees C). You may also use Rohloff Speedhub Oil or Shimano SG-700 Oil. Note that all 3 oils are for sealed hubs like the Alfine 11 and will leak faster out of lesser sealed hubs. Dumonde Tech also makes a suitable sealed hub oil.