(above) I agree, and that is one of the pluses of buying through amazon, they tend to enforce that kind of thing. Try the seller first; While some retail sellers would point you to the manufacturer warranty, I think amazon would force the seller to resolve this directly with you, and then THEY contact the manufacturer. Do this timely, and get a prompt response; Amazon won't do anything after a certain time. It's important to be on record that this problem was within days of purchase, if I recall correctly.