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Old 08-17-18, 06:58 AM
  #8  
jamesdak 
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Join Date: Aug 2010
Location: Utah
Posts: 8,807

Bikes: Paletti,Pinarello Monviso,Duell Vienna,Giordana XL Super,Lemond Maillot Juane.& custom,PDG Paramount,Fuji Opus III,Davidson Impulse,Pashley Guv'nor,Evans,Fishlips,Y-Foil,Softride, Tetra Pro, CAAD8 Optimo,

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I use them all the time. I had a set of Zonda's that got "lost in customs" last year. When I finally got the package it was totally mangled, taped back together, wheels exposed, etc. I snapped several pics before even opening it. I got with PBK customer service and sent them the pics. They got with the shipper (whom they said was responsible). After a day or so they refunded my money and told me I could keep or throw away the wheels. No need to return. So...my only problem order from them was handled quickly and fairly in my book. I've probably ordered from them a couple of dozen times.




This is what I recieved. Tracking showed it sitting in NY customs for a very long time.<br/>
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