Did want to say I followed up with Planet Cyclery on an order that they had shipped only half of and they took care of the problem without an issue. They did say they had some issues with their shipping system that they were working on correcting but when I contacted them and let them know I had only received half my order they apologized and said they were getting the other half out immediately. I can forgive a problem as long as their customer service department (Dave) takes care of it in a timely and for me, minimal hassle manner.