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New Bike Friday pakiT - Mostly Good/Some Bad
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09-20-17, 03:41 PM
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linberl
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Join Date: Jun 2014
Location: SF Bay Area
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Trident Spike 2 recumbent trike w/ e-assist
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Their service is usually great. I find it takes 3-4 days to get an answer to a non-urgent email, but I have always received a response. Definitely call and ask what's up (I'm assuming you checked your spam folders just in case).
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