Old 02-21-20, 10:19 AM
  #16  
phrantic09
Fat n slow
 
Join Date: Oct 2013
Location: Saratoga, NY
Posts: 4,302

Bikes: Cervelo R3, Giant Revolt

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Lbs

Thoughts on taking a bike in for a full strip and clean as well as buying 2 new GP5000 tires, coming back a week later to pick up and there are tubeless tires on the bike. Shop is told I didn’t want tubeless (also told them this on drop-off) and Iasked them to replace with correct tire. They said they didn’t have any so they set the bike up tubeless. Fine, I’ll deal. Take the tire off to put my trainer tire on and there’s a tube inside...

this is is my 4th bike from that shop, their level of service has gone way downhill (crank also came loose after 150 miles post tear down) and rather than complain, I’ll just find a new shop.

I’ve always been an advocate of the LBS, but this kind of stuff makes me think I’d be better off with Canyon and velofix for service.
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