Originally Posted by blazin

And in what the shop does when you politely tell them about it.

I once told a shop, that I had used for the first time, that the bike I picked up from them had the seat post not returned to its original position. I didn’t think it was a big, but I figured the manager might want to know about it to remind his service staff about proper SOP.

The guy behind the desk didn’t take his eyes off the TV and replied with something to the effect of, “Next time we don’t have to test ride it.” I haven’t been back to that store since.