Originally Posted by
Metieval
'New cable' stretch, it's a 2 minute fix via the barrel adjuster.
but welcome to 2019 and modern ethics, which is selling people stuff they don't need.
Part of the problem is people with money (read: A LOT of disposable income) who just want to ride their bikes and not worry about learning how to maintain or repair them take their bikes in and tell the mechanics, "Just give it whatever it needs." Of course they're going to take advantage of that and replace a lot of parts which don't need replacing. Once they get into that mindset, it's hard to get out of it when an average Joe comes in needing something fixed or adjusted on their bike, and of course they want to upsell as much as possible and suggest replacing things which are perfectly fine.