I enjoy working on my own bikes (and occasionally the bikes of friends) and there are only a few tasks that I either don't have the tools or knowledge to do. I came across one of those tasks recently and took my steed to a small LBS that I've been buying stuff from for 20+ years. I was very disappointed to find the work was sloppy, incomplete, and put scratches in other parts in the process - very amateurish. Thankfully, I was able to do some research and correct the issue myself, but I'm left with scratched parts. This is not a judgement of LBS work, in general. It's just an isolated incident with a shop that I won't be using any more. On the plus side, I learned how to do something new.
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"Swedish fish. They're protein shaped." - livedarklions