If they'll give me my money back or offer a different brand, then I'll also be very happy. The shop doesn't sell Trek, but they have plenty of other brands including Specialized, Cannondale and Pinarello. I'll definitely look into Specialized then.
Before the incident I also received a special 50% points back coupon from the shop. I've sent a couple of customers their way, so I guess they sent me something in return... Here's hoping they give me refund, so I can use that coupon