Old 09-09-15, 04:37 PM
  #3  
ShortLegCyclist
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Join Date: Jun 2015
Location: Seattle, WA
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Bikes: Many bikes in three states and two countries, mainly riding Moots Vamoots, Lynskey R265 disc and a Spot Denver Zephyr nowadays

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Originally Posted by chris2006 View Post
Hi All

I purchased a Cube C68 litening PRO 4 weeks ago and while cycling today I heard a loud crunch which I thought was my chain coming off

When I had a look the rear Derailleur has snapped off taking part of the frame with it

I cant believe how weak it is, my brother went for the felt AR5 and Rear Derailleur on it looks far stronger.

What would have caused this to happen and what way do I stand with warranty ?

The bike was all setup in the shop when I purchased it.
Take it back to the shop ASAP.

It should absolutely be covered under warranty as a new bike.

Take care not to damage the bike while getting it there, as they will likely take it and investigate the issue and you don't want them to be able to blame you by saying you crashed it.

Most if not all makers warranty is voided by a crash as that is not considered normal usage and wear.
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