Originally Posted by
krunk713
I don't know how Cycliq is still in business. They don't honor their warranty.
The cameras are great ... until they stop working. It took less than a year for my Fly12CE to turn into an expensive paperweight.
Cycliq's Customer Support team must have gotten sucked into a black hole. After the master reset they prescribed didn't work, they stopped responding to me. I'd send them an email reminding them about my ticket every 10 days or so. It's been over 5 WEEKS AND NO RESPONSE!
The LBS where I purchased them told me I'm not the first to complain about the non-existent customer support from Cycliq. In fact, because of Cycliq's pattern of non-support, the LBS stopped carrying Cycliq products.
If you buy a Cycliq product, CAVEAT EMPTOR!
cl
I've been waiting for a week for a response to a service query - multiple emails, tweets, all unanswered - my 12 turns on, then turns off a few seconds later. Fully charged, hasn't been dropped, and same problem with and without the SD card. Don't know what is going on at Cycliq but their service has been most disappointing.