Originally Posted by
wphamilton
Well it's retail and the guy working the floor isn't always the most knowledgeable. That said, sometimes they're right and it was my knowledge that was incomplete.
Personally I'd much rather that the guy looks something up than try to bluff his way through it. You don't necessarily have to be an expert, just be honest.
Somewhat along this line of thought - I worked as a Chevy car salesman for a while and you learned fast to NEVER, NEVER, NEVER try to one-up anyone who came in to buy a Corvette. Those guy are 'car guys' and know all about the car. Just know the basics of what you have on the lot, take them for a test drive, and the car would usually sell itself. If you don't have what they want (color, auto or manual trans, ZO6 or basic model, etc) you usually loose them pretty fast and you can move to another customer without having wasted a lot of time trying to make a sale.