I am concerned about bike shops. It amazes me how they can operate with so much pressure from online and big box stores. That said , my favorite bike shop that has a small space in an older building with whole bunch of stuff nicely organized is doing well. They work on bikes in the center of the store behind a counter . They are knowledgeable and friendly and encourage people to interact . They have a great knowledge of new and old bikes and are willing to get that stuck freewheel off for you! The place is always busy. Joe