Sounds like you have some of my LBS woes, I have one LBS that opened a couple of blocks away from me that looked good, talked a good talk, but cut a steerer tube when I told them not to, add some mis-ordered parts that they tried to charge me for. Now I'm taking my business to the other one, which is 2.5 miles away (limited public transit) but they actually do a good job, so far. Hopefully you'll get your wheels and be done with them. I hope that you're feeling better as well.