Originally Posted by
puma1552
Respond to me about the case they opened with UPS, like they said they would do. I had to ask twice, got told I would get an email response twice, and never got one. Either time.
I just ask that people do their job, that's all. If you don't, that is the quickest way to lose my respect.
It's very likely UPS and USPS never responded to Wiggle - never updating the status of the inquiry - and so in kind they never responded to you / updated the case.
I'm currently having the same problem with my local postal service, it's not uncommon. It is frustrating, but I don't blame the people to whom I addressed the parcel.