Originally Posted by
indyfabz
You were right. Just got off the phone with Apple. Tried a few things that did not work. Couldn't even reset the phone. Then the guy the precise model number. Bingo. Turns out units with my model number produced between a certain time frame spanning 2016 to 2018 are prone logic board failures. Company is entitled to free repair or replace. I am hoping they order me a new one right away and then sort things out with Apple.
#itjustworks
Apples never have problems until they do. And when you bring up that they do, the faithful will accuse you of picking nits. Glad you're getting it sorted though.