Originally Posted by
deepakvrao
1. Forget the 'woe is me'. Tell me what you would do if a company promised you in writing, say, a 700 dollar discount and backtracked later?
2. Yes, and because of the website, I asked them thrice whether France wold be OK. I think I could not have done more to stay safe.
Also, if they had given me the right info, I was in Germany the next month. Would have just delayed the order.
I wouldn't have asked in the first place. Their website doesn't mince words when it comes to their VAT policy, so I'm going to trust that that was written with oversight, as opposed to CSRs, who are the lowest folks in the pecking order (if they're even within their corporate structure as opposed to being farmed out, which is becoming increasingly common).