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Old 09-20-15, 11:33 PM
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Join Date: Nov 2014
Location: North West Arknasas
Posts: 575

Bikes: Allez/Motobecane 427HT & Ti/Soma Custom Build

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Originally Posted by Des77 View Post
The LBS have offered to respray the damage sections and state that the warranty is still valid and they also offered me a helmet to a value of $100. There are also a couple of other options that they would like to discuss when I bring in the bike. They will also show me the response from Speacilized regarding the warranty. They commented that this is a common occurrence due to transportation from overseas.
IMHO, they are blowing BS. You bought perfect, therefore they need to come up with perfect. We bought a complete high quality leather living room set a year or so ago. Two of three peices were damaged. One only very slightly. Refused the 'deal' on both peices and insiste on PERFECT replacements. They didn't like it a damn bit, but they replaced both. Bike is no different.
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