Originally Posted by
longbeachgary
Hi All. I bought a new GoPro Hero3 Silver edition and was having a problem turning the camera on. Sent the camera in to GoPro under warranty and they had a replacement camera back to me before they even received the old one. Excellent customer service. I highly recommend GoPro if you're looking for a video camera.
Gary
Maybe you better wait till you get the replacement before you get so happy. I had a problems with pink images then sent the unit back after re updating the thing per customer service requests. I go the replacement and it sucked too. I had to send that one back and now on the third unit. It works better then the first two but still not as good as the GoPRo2 I bought 3 weeks prior to the GoPro3.
Their customer service was quick and responsive but the unit itself, I don't think I'd recommend one to friends any longer. Heck, even the Flip I have that costs much less (about 1/2 the price) didn't have any problems like this.
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