Originally Posted by
big john
I left a $75 spark plug socket under a customer's hood and he brought it back when he came in for additional service. I gave him free labor on a small job I did.
I left some tools under the seat of a customer's car and the service writer called the customer and he refused to look for them or bring his car by so I could get them back.
When I was in Italy in 2013 we took a wet day off from riding to take the train from our base into Venice. As I was walking across the Ponte Rialto my wallet fell out of my pocket. An Italian woman talking on her cell phone ran up the steps after me yelling and waving my wallet in her hand. Major disaster averted.