Originally Posted by
Sy Reene
I would think there's a bit of a dilemma though. While the trainer helps you figure out the correct size/fit, my experience is also that riding a bike in a trainer is less comfortable than riding a bike on the road (ymmv). So... if a prospective customer is looking at more than one brand and shop, and one of them allows for real test rides, and the other only allows trainer rides?
I would not consider it really a substitute for a test ride, but rather a good way to help customers figure out the proper fit of the bike / get them set up correctly. I would say it is better than nothing / better than refusing test rides.