Originally Posted by
TrojanHorse
Do they offer shipping insurance? I'm pretty sure I would have declined but I've never had any shipping issues with PBK.
The package has tracking and was insured but the insurance is with a company in UK so PBK has to file a claim and then refund my purchase. The problem is that PBK wants to wait 30 days from the delivery date to open an "investigation", even though the tracking clearly says "Out for delivery" and it's been like that for almost a month.