Originally Posted by bpcyclist

Anyhow, to me, the situation where someone does end up with the wrong bike after dropping 2500 bucks or whatever and then, has to ship the whole thing back to Germany is just not a very good transaction--for the customer, in my opinion. It's great for Canyon, short-term. Not so great for the gal that needed a 50 endurance ride but ended up with a 52-gravel bike--or whatever.