Originally Posted by
Iride01
Labor is rarely a isn't always a covered expense.
FTFY.
If the frame had a major defect that justified a warranty replacement, you would still be responsible for the labor to swap parts from one frame to another.
And I agree that it should be working fine out of the box, but it may work fine in the shop and after a few test miles but go out of whack after more extensive riding. It not uncommon for things to adjust and settle after a bit on new bikes, causing problems. For example, with new wheel builds, they frequently go out of true after a few weeks/100 miles as things settle. Or with mechanical shifting systems, performance degrades after a few weeks after the cables have had time to stretch and settle in to the housing.