My guess is that there was a 2nd reflector that's now missing? Typically I see bikes come with two.. and like someone else said, I'd put my money on that being the culprit. Just from the broken spokes and the two spots that occurred in. 2nd one was probably right where the stem is. That's aluminum, too. I've seen aluminum forks bend/break before. I feel for her. I'm still recovering from a crash nearly a year ago. Every time I see something like this, I have reservations about getting back on the road again.