Originally Posted by
redlude97
Was it in the shop for a flat? I routinely re use tubes with new tires or wheels when swapping. Where did the tube fail? If say I brought my bike into a shop for new tires and paid for install I wouldn't expect them to put in new tubes unless I asked for them
From what I can tell, it was in the shop for a tuneup, i.e routine maintenance.
All visible stuff was in excellent condition. The tube was definitely old -- the material had visibly deteriorated and failed near the stem on the inside.
I wouldn't expect a naive user to know what does and does not need to be replaced - seems like replacement of tubes would be recommended along with the tires even if it's not required. I wouldn't use a tube myself that looked that degraded for the simple reason I'd expect to be at the side of the road soon enough.
This kind of stuff reminds me why I do my own work.