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Old 08-03-20, 07:25 PM
  #27  
vespasianus
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Join Date: Jul 2019
Location: In the south but from North
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Bikes: Turner 5-Spot Burner converted; IBIS Ripley, Specialized Crave, Tommasini Sintesi, Cinelli Superstar, Tommasini X-Fire Gravel

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Originally Posted by Troul
If the bicycle has no major quality build issues within a season of riding, it would be safe to rely on it for a longer timeframe. TREK may be bigger as a business, but they have not shown me that they are superior than a smaller business when it comes to needing help with the products they've sold. If anything, a smaller business is likely to work harder to satisfy a customer or potential customer in order to established a good name for themselves.
Yeah, that would be logical but does not seem to work that way. Most likely, you won't have an issue that falls within the warranty period but something outside of it. Companies tend to behave very differently in these circumstances.
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