Originally Posted by
kemmer
I'm sorry to hear that, but I always knew the webbing was the weak link. Which strap is it that is fraying? Is it just cosmetic or does it look like the strap will eventually fail? If the former, I guess it's not a big deal considering how cheap they are. If the latter, I'll probably stop buying them.
The matter with the webbing is that it has poor abrasion resistance, it is a very loose weave and has a coarse texture. I was leaving most of the excess strap between the tri-glide and the buckle, which put all the stress on the buckle's built in adjuster. Use the tri-glide to adjust the strap length and you should be good.
I feel that you've been very responsible in stating that the straps and hardware aren't as good as other brands, and you've provided a lot of us with bags that we like (and can afford), so I think you should keep selling them.