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Old 05-10-19, 08:25 AM
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RubeRad
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Originally Posted by genec View Post
And remember, "it's not a bug, it's a feature..."
I remember!

We recently had an issue where one of our customer reps discovered that a capability was broken, turns out tracing the history (back more than 10 years, and contacting an old friend who retired a year ago) it was not broken, it was unintuitive but intended behavior, but not what the poorly-designed interface implied would happen. And it was even documented (cryptically) to behave that way.

So I used that old line ('since it's documented, it's not a bug, it's a feature') on the customer rep as a joke, they got really mad!

Happy ending, it will be resolved in our next release; corrected to behave intuitively according to what the interface implies, and the documentation clarified and expanded.

Last edited by RubeRad; 05-10-19 at 08:29 AM.
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