Originally Posted by
justinschulz9
like 9/10s of you guys have a pretty firm grip on your bike mechanics. in your words what are the best qualities of a bicycle mechanic.
what "mechanics" does your mechanic need to have in order to obtain your trust?
And where can someone learn to be a really good mechanic? (please dont only say the internet lol)
Working in a bike-shop isn't about fixing bikes, it's about making the customers happy.
Sure: for most people, you need to be reasonably competent at fixing bikes, and do a reasonably good job. But that's just one side of the story.
Being able to listen (to the customers) and pay attention to (mechanical) details helps.
But "people skills" in general help a lot (if you deal with customers, like most mechanics inevitably do).
Some 2 years ago, a question on this forum inspired me to write "
Bicycle mechanic’s job – my thoughts".
It pretty much sums up my thoughts & experience on the question then asked, and is related to this one.