They seem to be closed to the public for the pandemic.
The rim retails for $99 and the hub (front) is an Ibis-branded no-name. There is nothing wrong with it, but this wheel might not be worth a re-build. It is for my steel off-road drop bar mountain touring bike, so maybe this is an excuse to get a new front wheel with a dynamo hub. What bugs me is I never really got to use this for anything significant.