Old 11-04-19, 06:09 PM
  #26  
mitchmellow62
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Originally Posted by Kapusta
Uugh....

The problem I am having here is that I want to be able to take a customer rep’s word as authoritative, but then they say something so stupid that I have to seriously wonder if they just make it all up as they go along.

I am not saying it is impossible that the pull ratio was changed for this one group (they did it on Tiagra), but the explanation as to why is utterly absurd. There are a whole
mess of Shadow RDs that use the standard 7-8-9 MTB 7-8-9-10 Road pull ratio.

If they did change it, what did they change it to? Is it a Dyna-Sys 10 speed ratio?
You obviously know more than I. It would be great if you are correct. However, we have it from 2 customer reps now. Unless Jordan answered both calls, of course.
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