Originally Posted by
dwmckee
I am just saying something does not add up here. Any manufacturer would warranty that frame and an Open dealer could easily mic it and determine it is out of spec to file a claim. For it to be that bad, and they do not respond, and that wacky paint job, and no details about where owner bought it... A warranty issue would be handled by the dealer that it was bought from; why not even try and go back to the dealer for resolution? And a good dealer would stand behind it even if Open did not to save face with a high-spending customer... Too many things just do not add up.. I am not trying to defend Open, but sounds like a distinct possibility this is a gray market or counterfeit frame that was bought on ebay, had problems and owner sent to Hambini without admiting the truth about how they acquired the frame.
There are plenty of cases where high-end defective frames are slipped out the back door of factories and sold on ebay as bargains direct from China. There is even an industry term for it - Gray Market... Ansd also plenty of cases where people try to warranty gray market purchases to resolve problems and hope the manufacturer will not realize the item is not a factory spec item.
You clearly have not seen the video where Hambini talks about the tolerances of certain brands in relation to bottom brackets including Cannondale and Cervelo which surprise the open guys were a part of. Cervelo bb hole spec is something ludicrous like +-0.08 of a mm which would make this frame within their tolerances and thus not a warranty claim. As a matter of fact try to warranty any frame because of bb tolerance spec. You will be laughed out the door.
Funny how the fanboys immediately go to the frame is clearly counterfeit because of the color of all things when open themselves will sell you a raw unpainted frame you can paint to whatever you want.