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Old 08-05-19, 06:57 AM
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Spinay70
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LBS strange repair policy?

Visited a local bike shop after a ride and I asked about the turnaround time to check/adjust the derailleur due to it being a bit off. I was told it would take 3 days (must be busy) but then the guy says that they can do it in 24 hours if I wanted to pay a $25 dollar fee. I declined and left, but it got me thinking about that setup. Paying 25 bucks to 'light a fire' under their wrenches?

What if multiple patrons paid for this expedited service at same time, did they all then go back in queue? If 25 dollars will get it done asap, do they work at a slower pace intentionally? It kinda left a strange feeling so I thought I would ask here about if anyone else encountred this type of fee at their LBS? Anyone else think thats a bit much to pay extra for a shop to work in a faster manner?

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