Originally Posted by
eschlwc
i finally found a phone number for ichigear and will call them tomorrow.
i'd like to ask you guys a different ebay question, separate from this freewheel purchase problem: is there a simple ebay email address or phone number to use for customer support? one of my purchases (a winning auction) is not showing up in my recent purchases list, and i'd like to leave the seller positive feedback. i emailed him, and he doesn't know the answer.
as said before, i've only ever left postive feeback, and my three previous issues were all resolved between me and the seller.
Call (866) 540-3229. Opening a case in the resolution center will get the seller's attention. The last time I complained about a seller not reimbursing me for return shipping, the ebay CSR gave me a $10 coupon code.
Some sellers figure they can get away with fraud because it's ebay. Those are the ones who deserve negative feedback IMO. If you don't want to leave a negative or a neutral, don't leave any feedback.
Having one account for buying and one for selling is a good idea.