I had a suitcase come through the baggage return an the end of a flight with a hole torn in it. The airport took my luggage and returned it with a patch over the hole .not exactly reimbursement, but it was a good patch job and I figured as good as I was going to get. I've used two, hard-sided suitcases to transport my Raleigh Twenty. I know one of them come out with a puncture, but since it was a thrift store purchase, I didn't even bother with it .I think the same might have happened with the replacement suitcase, but after that trip, I switched to an S&S bike and case. Fortunately my bikes have always come through undamaged. Good luck .