Originally Posted by
Artmo
While sympathizing with the OP, I think he should have, to be fair, first contacted Mel and or Landshark with his problem and given them an opportunity to respond before broadcasting to the world. Then, if he had not received a satisfactory response, he he could have complained on the forum. Now that he has opened this can of worms, some will be awaiting an explanation for the flex, which Landshark should provide in order to protect their name..
I believe that he did contact at least Tandems East about the problem, he had the shifting problem and the flex problem.
I would like like to know if there is a solution to the problem. I would be really disappointed if having gone through the process of ordering a new very expensive tandem and not be happy with it. Then the resolution is to send it back for a refund. When we ordered our new tandem 7 years ago we did keep our old one until the new one arrived. If the OP did that then they can still ride their old one, if they did not then they are going to go into some of the best riding time of the year without a bike to ride. That sucks in my opinion.