Originally Posted by
deepakvrao
Nope. The rules allow it. If your read thru, I have been getting VAT refunds from Bike24.com, also based in Germany, irrespective of where I fly out from.
And yes, if they made a mistake, I would expect them to make it good. Even partially is OK.
Not sure if Bike24 handles things differently, but the German Missions in the US says you have to depart from Germany:
https://www.germany.info/us-en/servi...-refund/906296 (I realize this for US, but I don't see why departure for India or any other country outside the EU would be different).
Anyway, you can see on that page the possibility of going to a German consulate to apply for a refund.